Frequently Asked Questions
Everything you need to know about our cookware, bakeware, and kitchen essentials.
Are Rachael Ray cookware sets dishwasher safe?
Many of our collections, including the Hard-Anodized and Porcelain Enamel sets, are dishwasher safe for easy cleanup. However, we recommend checking the specific product details for your collection to ensure long-lasting performance.
What is your return policy for kitchenware?
We offer a 30-day return policy on all unused items in their original packaging. If you are not completely satisfied with your purchase, simply contact our support team to initiate a return or exchange.
How long does shipping take for my order?
Standard shipping typically takes 3 to 7 business days within the continental United States. You will receive a tracking number via email as soon as your order leaves our warehouse.
Do you offer a warranty on your products?
Yes, Rachael Ray products are backed by a Limited Lifetime Warranty or a Quality Assurance Guarantee depending on the specific item. This covers defects in materials and workmanship under normal household use.
Can I use Rachael Ray cookware on an induction stovetop?
Our Stainless Steel and specific Hard-Anodized collections are induction-compatible. Please look for the 'Induction Suitable' icon on the product packaging or the specifications tab on the product page.
Is the nonstick coating safe and PFOA-free?
Yes, all Rachael Ray nonstick cookware is manufactured without PFOA and is designed to provide long-lasting food release and easy cleaning while meeting all safety standards.