Returns & Exchanges
We want you to love every piece of Rachael Ray cookware and kitchenware, but if you are not completely satisfied, you may return your items within 30 days of purchase. Products must be in their original packaging and unused condition to qualify for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email.
Pack Your Items
Carefully place the unused cookware in its original box, ensuring all components are included, and securely attach the shipping label to the outside.
Ship and Refund
Drop off your package at any authorized carrier location; your refund will be processed to your original payment method within 7-10 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing